Crisis De-escalation

The Great Lakes MHTTC  offers this training for mental health  professionals in HHS Region 5:
IL, IN, MI, MN, OH, and WI.

March 29, 2021
12:45–3:00PM CST
1:45–4:00pm Eastern

De-escalating a crisis is a very complex skillset and starts with helpers calming themselves and maintaining their composure as they move toward the situation. Fear elicits a threat response in both the upset person and the one trying to help. Without specific strategies, it is common for the helper to worsen the crisis as they react to the "noise" of the situation. This class examines how the brain reacts to crises and what verbal and nonverbal communication helps guide the other person quickly back to their "thinking brain" so that both parties can collaborate on what to do next. We guide participants through the "Six A's" of de-escalation: Assessing, Approaching, Asking, presenting Alternatives, Allying, and Appreciating the person.

LEARNING OBJECTIVES:

  • Assessing the situation, your response, and program expectations
  • Approaching the situation, including nonverbal communication
  • Asking for compliance without confrontation
  • Presenting alternatives, not threats
  • Verbal strategies to forming an alliance
  • Appreciating the person

 

Speaker

Russ TurnerRuss Turner, MA, MS, is the Director of the People Incorporated Training Institute. During his 14-year tenure he has developed and taught a curriculum of training classes and workshops in a wide variety of subjects related to behavioral health from crisis de-escalation to motivational interviewing. His audience includes mental health professionals, social workers, case managers, addiction professionals, law enforcement, healthcare professionals, and organizational leaders. He trains trainers, works with management, and has consulted and coached on numerous mental health related training projects. He has worked as a teacher or trainer for over 25 years in a variety of countries and settings including Japan, the Czech Republic and the UK. His teaching philosophy is that adults learn best when they are challenged, the material is applicable to work situations, and sessions are interactive and engaging.

This training is co-sponsored by Great Lakes MHTTC and  People Incorporated Training Institute

Starts: Mar. 29, 2021 12:45 pm
Ends: Mar. 29, 2021 3:00 pm
Timezone:
US/Central
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Event Type
Webinar/Virtual Training
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