Pennsylvania’s primary health care providers play important roles in improving access to affordable, quality care for over 800,000 Keystone State residents. Community health care center staff are working long days and often report feeling overwhelmed by juggling many job responsibilities. The effects of this stress can lead to compassion fatigue, burnout, or secondary traumatic stress, which contribute to lower job satisfaction and employee turnover. This four-part training will explore the differences between and strategies to counter fatigue, burnout, and secondary traumatic stress. Participants will also learn strategies to enhance well-being and promote job satisfaction.
Kristin M. Scardamalia, PhD, SSP, LP is a psychologist whose research builds on her extensive experience working with high-needs youth and their families. She has worked as a school psychologist in juvenile justice settings including juvenile detention and post-adjudication residential treatment. Her current research focuses on the intersection of the public education, juvenile justice, and mental health systems and their contribution to the disproportionate number of minorities impacted by the school to prison pipeline. In addition to conducting school-based research, Dr. Scardamalia provides training, technical assistance, and consultation support to the behavioral health workforce at local, state, and national levels. She currently works as an Assistant Professor at the National Center for School Mental Health, located at the University of Maryland School of Medicine. She received her Bachelors’ degree in Psychology from Baylor University, and her doctoral degree in Educational Psychology from the University of Texas at Austin.
- Describe contributors to and symptoms of compassion fatigue, burnout, and secondary traumatic stress
- Gain an understanding of how stress impacts individuals and manifests in our lives
- Develop a personal plan to improve well-being and to counter compassion fatigue, burnout, and secondary traumatic stress