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Tools for Engagement in Person-Centered Care Part 2: Using Shared Decision Making to Reach Difficult-to-Engage Individuals

1:00pm - March 19, 2020 | Timezone: US/Eastern
Central East MHTTC
Registration Deadline: March 18, 2020
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This four-part webinar series will share information and discuss applications that practitioners and others can use to help engage and activate individuals with serious mental illness and/or substance use disorders in person-centered treatment and services.



Iruma Bello, Ph.D., is a clinical psychologist and is the Co-Associate Director and Clinical Training Director of OnTrackNY and Assistant Professor of Psychology in Psychiatry at the Columbia University Vagelos College of Physicians and Surgeons. Her research and practice focus on improving outcomes for individuals diagnosed with first episode psychosis. Iruma received her Ph.D. in clinical psychology from the University of Hawaii at Manoa and completed her clinical internship and post-doctoral training at the Massachusetts General Hospital, Harvard Medical School.


Amanda Saake, LCSW, CPRP, is a Special Assistant to the Commissioner of the New York State Office of Mental Health,  and directs the Office of Consumer Affairs. Previously she was Director of Training & The Center for Rehabilitation & Recovery at The Coalition for Behavioral Health in New York City. In that role, she oversaw training and technical assistance to build capacity of community-based providers to deliver high quality, recovery-oriented services. Amanda is a graduate of Marywood University (Scranton, PA) and Columbia University School of Social Work (New York, NY).

Learning Objectives:
  • Provide service providers with information about two tools which can help establish positive relationships and productive communication with individuals often considered “difficult to engage.”
  • Provide examples of how these tools can be applied in a range of settings and with diverse groups of people.
  • Offer opportunities to discuss practical challenges and opportunities for implementing these tools in day-to-day practice.
Who Should Attend?

Clinicians and practitioners working in mental health and substance use services, managers and supervisors, people using services and their families.