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Promoting Resiliency at an Organizational Level; HHS Region 8

11:00am - July 7, 2021 | Timezone: US/Mountain
Mountain Plains MHTTC
Registration Deadline: July 7, 2021
Need more information?
Contact us at david.v.terry@und.edu

Promoting Resiliency at an Organizational Level; HHS Region 8


Building Resilience among Providers during a Global Health Pandemic (4-Part Series)

 

Providing physical or behavioral healthcare to others during the global health pandemic can lead to increased levels of stress, fear, anxiety, burnout, frustration, and other strong emotions. It is imperative that physical and behavioral healthcare providers recognize personal signs of mental fatigue, are given supports in their organization to ensure continued productivity and quality care, and are provided with tools to learn how to cope and build resilience. Providers residing in rural areas often face additional challenges unique to their setting. This training series has been developed to encourage self-care and to assist in building resilience among physical and behavioral healthcare providers amidst the global health pandemic.

 

Access the free toolkit: Building Resilience Among Physical and Behavioral Healthcare Providers During a Global Health Pandemic

 


Register

Registration is free and required. Register for any/all sessions of this series by using the purple "REGISTER" button at the top of the page. The series is available for individuals residing in Heath and Human Services (HHS) Region 8 (CO, MT, ND, SD, UT, and WY).

 


Session One

Understanding the Impact of a Public Health Crisis on Medical and Behavioral Healthcare Providers; HHS Region 8

June 16, 2021

11:00 AM - 12:00 PM MST | 12:00 PM - 1:00 PM CST

 

This session will outline common terms, introduce compassion fatigue, and discuss the impact of moral injury and traumatic stress. Speakers will also present a toolkit that has been developed to assist providers and their organizations in building resiliency.

 

Trainers: Andrew J. McLean, MD, MPH & Shawnda Schroeder PhD, MA

 


Session Two

Home Life, Clinical Care, and Work Relationships: Causes of Stress and Resiliency Building for Providers; HHS Region 8

June 23, 2021

11:00 AM - 12:00 PM MST | 12:00 PM - 1:00 PM CST

 

Presenters will discuss home life stressors, challenges of managing work relationships during a time of crisis, and the current issues facing providers as they work to provide quality care during a public health emergency. This session will also offer specific solutions and key resources for fostering resilience and balancing demands of home life, clinical care, and professional relationships during a pandemic.

 

Trainers: Robin Landwehr, DBH, LPCC, NCC & Per Ostmo, BA

 


Session Three

Preventing and Responding to Grief, Loss, and Secondary Traumatic Stress among Providers; HHS Region 8

June 30, 2021

11:00 AM - 12:00 PM MST | 12:00 PM - 1:00 PM CST

 

Providers are experiencing loss of normalcy, loss of routine, and other ambiguous loss. Many may also be dealing with grief over the loss of a loved one, or the loss of numerous patients. Compounding this sense of loss and grief, providers commonly carry their patients’ stories with them. It is important that providers connect with their patients. If providers feel nothing, then they cannot connect as strongly and may not be able to optimize patient care. However, this connection, especially during a pandemic, can lead to secondary traumatic stress (STS). This session will address signs and symptoms of grief and loss among providers that have been present during the pandemic, and will describe secondary traumatic stress. Presenters will also offer ways to prevent and respond to these experiences at both an organizational and individual level.

 

Trainers: Robin Landwehr, DBH, LPCC, NCC & Shawnda Schroeder PhD, MA

 


Session Four

Promoting Resiliency at an Organizational Level; HHS Region 8

July 7, 2021

11:00 AM - 12:00 PM MST | 12:00 PM - 1:00 PM CST

 

Research indicates that, although efforts to promote resilience at an individual level are important, addressing characteristics of the external environment are at least as important. Absence of organizational and leadership support for provider distress during COVID-19 may adversely impact organizational resilience, patient safety, and staff retention. Providers cannot sustain their own well-being without the support of their leadership. Targets for improvement at the organizational level include ensuring:

 

  1. Organizational efficiency through identifying inefficient workplace processes.
  2. A transformational work culture.
  3. Correction of any negative leadership behaviors.

 

Trainers: Andrew J. McLean, MD, MPH & Per Ostmo, BA