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Integration of NCLAS in Health Services Delivery

1:00pm - July 7, 2022 thru 3:00pm - July 7, 2022 | Timezone: US/Pacific
Collaborating TTC: Pacific Southwest MHTTC
Registration Deadline: July 7, 2022
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Introduction of the National Culturally and Linguistically Appropriate Services Standards (NCLAS Standards) and their adaption for healthcare and educational systems is the focus of this 2-hour webinar.


This 2-hour webinar will provide a foundational understanding of the National Culturally and Linguistically Appropriate Services Standards (NCLAS Standards) and how they can be adapted for healthcare systems and educational systems providing school mental health. Participants will review these standards through a cultural perspective. They will explore an overview of NCLAS concepts and how these can be adapted for within health services and educational system. This webinar will explore the principal fourteen standards that focus on three themes: governance and leadership; communication and language assistance; and accountability, quality improvement and community engagement. 


The NCLAS are a set of 15 action steps intended to advance health equity, improve quality, and help eliminate health care disparities by providing a blueprint for individuals and health and health care organization to implement culturally and linguistically appropriate service. The NCLAS are a way to improve the quality of services provided to all individuals, which will ultimately help reduce health disparities and achieve health equity. NCLAS is about respect and responsiveness: respect the whole individual and respond to the individual’s health needs and preferences.

Learning Objectives:

  • Recall facts and basic concepts related to the NCLAS
  • Interpret how the NCLAS can be implemented within health care and school mental health settings
  • Describe the standards and are adapted to advance health and education equity and help eliminate disparities and disproportionalities within schools.


Related Resources from the MHTTC Network on Racial Equity & Cultural Diversity

  • Compilation of products and resources on cultural responsiveness, racial equity and cultural diversity for the mental health workforce, curated by the MHTTC Cultural Responsiveness Working Group. 



Dr. Suganya Sockalingam

Suganya Sockalingam, PhD 

Dr. Sockalingam is a Founding Partner and Change Specialist at Change Matrix, LLC, a small minority- and women-owned business focusing on motivating, managing, and measuring systems change. Dr. Sockalingam supports individuals, organizations and systems address Equity including diversity, Inclusion, Implicit bias and structural racism, cultural competence, and cross-cultural communication. Additionally, Dr. Sockalingam focuses on Leadership Development including leadership shifts (in times of change and in chaos/turbulence), change management, collaboration, and conflict engagement. Dr. Sockalingam provides technical assistance via the Pacific Southwest Mental Health Technology Transfer Center funded by the Substance Abuse and Mental Health Administration, (SAMHSA) and the Technical Assistance Resource Center funded by the Maternal and Child Health Bureau Home Visiting Program. She has served in a similar capacity in past projects. She serves as faculty to leadership development for the National Council for Mental Wellbeing. Previously, Dr. Sockalingam founded and directed a consulting firm called TeamWorks International LLC. She also served as Associate Director of the Georgetown University National Center for Cultural Competence, and prior to that Director of the Oregon Health Division’s Office of Multicultural Health. Suganya has co-authored book chapters, issue briefs and other publications. She earned her doctorate at Washington State University.


Portrait of Scott van Loo

Scott van Loo, MA

Scott van Loo joined Change Matrix full time as a Project Director and Change Consultant after leaving his role as Director of the Learning Effectiveness Program (LEP) at the University of Denver. Scott is the founder and president of Cedar Tree Consulting, an organization that provides transformational learning experiences focused on equity, change and leadership. He has almost 30 years of experience in pk-16 education including elementary and high school teaching and central and building-level administration with a background in Special Education, English Language Learners, Homeless Education, Equity and Diversity training and parent programs. Scott is the former Director of the César Chavez Cultural Center at the University of Northern Colorado where he helped recruit, retain and support hundreds of Latinx students and helped create several endowed student scholarships. He has been a facilitator with the National Coalition for Equity in Education, Respecting Ethnic and Cultural Heritage Center, the Anti-Defamation League and the Generating Expectations for Student Achievement program. As the grandson of Lebanese immigrants and Dutch Americans, Scott is passionate about creating safe spaces for equitable dialogue and transformational experiences that promote and challenge individuals’ thinking and professional growth. He has facilitated equity work with Colleges, Universities, school districts and corporations across the United States. Scott has volunteered with the U.S. Armed Forces Entertainment Unit, traveling overseas for three tours and entertaining hundreds of service women and men and he currently plays in a Denver-based salsa band. He has a B.A. in Interdisciplinary Studies: Music and Business, an M.A. in Special Education, master’s level courses in Educational Leadership including a principal’s license and Doctoral work in Organizational Development. Scott has a wonderful partner, Candice, and they live in the mountains just outside of Denver, Colorado, have four adult children and a dog.