Implementation of the National Culturally and Linguistically Appropriate Services (CLAS) Standards
San Antonio College Oppenheimer Academic Center
1819 North Main
San Antonio, TX 78212
The National CLAS Standards are intended to advance health equity, improve quality, and help to eliminate health care disparities for individuals, organizations, and communities. The presentation offers concise, practical information on how to implement the 15 Standards throughout an agency/organization or program, including ways to advance and sustain CLAS-related principles through policies and practices. Key areas of focus include the workforce, language assistance, and community engagement. Interactive exercises are incorporated in the presentation to enhance participants' knowledge, awareness, and sensitivity to improve cross-cultural interactions in health, healthcare, and other service organizations.