Professional Boundaries and Ethics

Successful outcomes largely depend upon the quality of interpersonal relationships with people receiving services. Workers must maintain a balance between being supportive, empathic, and understanding, yet professional at the same time. In a trauma-informed and inclusive Human Services setting, monitoring the risk of boundary crossings and other ethical issues is a constant process for the worker. Since work scenarios are constantly in flux, the worker must be alert to possible boundary crossings and how to communicate effectively with clients and coworkers to prevent confusion and harm.

This training explores the nature of boundary issues at work by looking at the five different risk areas for most staff, offering tips and best practices for reducing the risk of boundary problems in the workplace. This training also considers multiple scenarios to coach attendees on processes that reduce risk and protect workers and clients alike.



  • Review boundary concepts and terminology
  • Examine ethical considerations with examples
  • Introduce a decision-making process
  • Adopt personal and professional interventions



Registrants who fully attend this training will be eligible to receive 2 continuing education (CE) hour certified by the Minnesota Board of Social Work and the Minnesota Board of Behavioral Health and Therapy. CE certificates are provided by People Incorporated Training Institute.



Russ Turner

Russ Turner, MA, Director of the People Incorporated Training InstituteDuring Russ’s 16-year tenure, he has written and taught thousands of hours of person-centered curriculum to help people become more effective helpers, communicators, and leaders. His audience includes workers and leaders across a wide range of organizations from human services, healthcare, and libraries, to law enforcement and corrections. He trains trainers, works with management, and has consulted and coached on training projects across multiple sectors of the economy. He has worked as an educator for three decades in a variety of countries and settings including Japan, the Czech Republic, and the UK. His teaching philosophy is that adults learn best when they are challenged, the material is applicable to work situations, and sessions are interactive and engaging.


This training is provided by our valued partners at the People Incorporated Training Institute.

Training Institute

The Great Lakes MHTTC is offering this training for individuals working in HHS Region 5: IL, IN, MI, MN, OH, WI. This training is being provided in response to a need identified by Region 5 stakeholders.

Starts: Jul 15, 2024 1:15 pm
Ends: Jul 15, 2024 3:30 pm
Event Type
Webinar/Virtual Training
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