Supporting the Medical Care of People Living with Serious Mental Illness: An Online Course for Case Managers
SUPPORTING THE MEDICAL CARE OF PEOPLE LIVING WITH SERIOUS MENTAL ILLNESS
A Course for Case Managers
People living with serious mental illness die on average 25 years earlier than people in the general population, largely due to cardiovascular diseases like strokes and heart attacks. In recent years, behavioral health agencies have taken on responsibility to monitor and support the health status of their clients.
Case managers in behavioral health agencies form the backbone of efforts to improve the medical outcomes of people living with serious mental illness. This course is designed to prepare case managers for this work.
This free online course reviews the reality of increased premature mortality in people living with serious mental illness, explores the medical and social causes of this increased mortality as well as approaches to reducing it and introduces some practical tools and approaches to improving health in the populations case managers serve.
By the end of this course, a case manager will be able to:
Recognize the reality of premature mortality of people living with serious mental illness
Describe the medical conditions related to premature mortality
Describe the significance of the case manager role in addressing premature mortality
Use effective techniques to support client health behaviors
Engage with behavioral health colleagues to support client outcomes
Use tools to help clients improve interactions with the primary care system
The course is organized into 14 modules, split into 4 sections. We recommend completing the modules in order, as each builds on lessons learned in the previous module. After completing, submit a survey to receive a certificate of completion.
Download materials and view references from the course.
After completing the course, please submit a post-training survey to claim a certificate of completion.
The post-training survey has two parts. The first part is an anonymous questionnaire for providing feedback on your experience with the course. The second part is not anonymous and includes instructions for obtaining the certificate of completion. We encourage you to complete the post-training survey even if you are not pursuing the certificate of completion.
FREQUENTLY ASKED QUESTIONS
Do I need a username and password to access the online course?
No. You can access each online module by clicking its title within "Course Modules."
How do I get technical assistance or other help?
If you need additional technical assistance, please contact us.
Can I use any device and any browser for the online training?
For the best training experience, we recommend using a laptop or a desktop computer. If you experience any difficulties with the online course, we recommend trying a different device and/or a different browser.
Is completion of the course required?
Check with your agency to determine if there are any specific completion requirements. If you are pursuing a certificate of completion, you will need to complete all modules in the course.
How much does the online course cost?
The course is free.
Can I return to the online course after I have started it?
Yes. You may complete the training in multiple sessions. You may also return to the course after you have completed it.
Is continuing education (CE) credit available for the training?
No. However, a certificate of completion is available for the course.
How do I get the certificate of completion?
Instructions for obtaining the certificate of completion are provided above under the "Survey & Certificate of Completion" section.