Leading with Outcomes: Benefits of an Outcomes-Focused Approach to Mental Health

In this 90-minute interactive webinar, representatives from the LA County Department of Mental Health (LACDMH), the San Bernardino Department of Behavioral Health (SBC DBH), the California Mental Health Oversight and Accountability Commission (MHSOAC), and Third Sector will share insights, tips, and lessons learned from California’s journey to build more outcomes-focused outpatient mental health services. 

Over the last four years, seven California counties and the MHSOAC have worked with Third Sector, a nonprofit advisory firm, to develop a more client-centered approach to serving California’s most vulnerable residents living with serious mental illness through Full Service Partnership (FSP) programs. In California, these FSP programs partner with individuals of all ages through a “whatever it takes” model of care to provide support on the path to wellness and recovery. Currently, over 60,000 individuals are enrolled in FSP programs across the state. 

The presentation will include insights from LACDMH’s outcomes-focused contracting transformation, SBC DBH’s data-driven approach to local service improvement, and the MHSOAC’s role in building more consistent and human-centered programs statewide. Participants who attend the webinar will learn:
•    Foundations of an outcomes-focused approach to mental health
•    Strategies to navigate outcomes-focused contracting and build stakeholder buy-in across the county political and provider community 
•    Actionable recommendations to build more outcomes-focused outpatient mental health services locally 
•    Opportunities for state leaders to support and scale local innovations and outcomes-focused strategies


Meet the Presenters

Brian R. Sala, Ph.D.

Brian R. Sala, Ph.D., is Deputy Director for Research and Evaluation and Chief Information Officer for California’s Mental Health Services Oversight and Accountability Commission, the state agency that oversees mental health services in California. He has served the Commission for more than five years. Prior to joining the Commission, he served as Acting Director and Assistant Director of the California Research Bureau, following 15 years in academia. In his time with the Mental Health Commission, Brian has focused on developing the Commission’s data visualization and analytics capacity. The Commission has negotiated data sharing agreements with partner agencies and counties to create new, linked data sets to better track and analyze how communities are affected by untreated, undertreated, or inappropriately treated mental health needs and to better identify and disseminate effective services. By leveraging statewide data and analysis, the Commission seeks to support county planning under the Mental Health Services Act and to improve public access to and understanding of mental health financing and client/consumer outcomes. Brian earned a B.A. in Political Science with a concentration in political economy at Carleton College and a Ph.D. in Political Science from the University of California at Davis.

Alejandro E. Silva, Psy.D.

Dr. Alejandro E. Silva is a licensed psychologist who has worked for the Los Angeles County Department of Mental Health (LACDMH) for 21 years. Dr. Silva began his career with LACDMH conducting psychosocial assessments for children with a range of socio-emotional, developmental, and behavioral problems at all stages of development.  For approximately 7 years, he worked for the Mental Health Services Act (MHSA) Implementation and Outcomes Division under the Adult System of Care Bureau as a supervising psychologist in an administrative capacity.  Dr. Silva was responsible for leading and supervising the Prevention Early Intervention (PEI) Outcomes Team.  For the past 3 years, Dr. Silva has held the position of Mental Health Clinical Program Manager and is responsible for the administration of the county-wide Full Service Partnership Program (FSP). His administrative team manages service capacity and problem resolution, ensures clients meet FSP criteria, facilitates program fidelity, and interfaces with referral sources such as L.A. County Jail, psychiatric hospitals, homeless outreach teams, other departments, and the community. 

Lisa H. Wong, Psy.D.

Lisa H. Wong, Psy.D., is Senior Deputy Director of the Los Angeles County Department of Mental Health (LACDMH), overseeing the Department’s clinical programs and community-based services over a broad range of settings throughout Los Angeles County. Dr. Wong is a lifelong advocate for vulnerable populations and social justice issues. In addition to her role as Senior Deputy Director, Dr. Wong is also the interim Chief of the Full-Service Partnership (FSP) program, a 24/7 intensive outpatient service aimed at helping clients at risk for homelessness, incarceration, and hospitalization, among other negative life outcomes. Starting in the County as a student over 31 years ago, Dr. Wong spent more than two decades working in the Skid Row area of Los Angeles providing care to some of the County’s most vulnerable and high-risk individuals experiencing serious mental illness and homelessness.

Michelle Dusick

Michelle Dusick currently serves as the MHSA Administrative Manager for San Bernardino County Behavioral Health. Her primary responsibilities include coordination and oversight for over 50 Mental Health Services Act (MHSA) programs across the county. Her previous roles in the Department include Coordination of Substance Abuse Prevention programs and Youth Substance Use Disorder services. She also served as the Prevention and Early Intervention Manager.  She has served as adjunct faculty for the Human Services Department at San Bernardino Valley College, served on the San Bernardino County First 5 Advisory Committee, served on San Bernardino County First Book Board, is the Co-Chair of the California Behavioral Health Directors MHSA Committee, is the Co-chair of the System-wide Program Outcomes Committee, and is the Chairperson for the Department of Behavioral Health’s Community Policy Advisory Committee and the MHSA Executive Committee.  Prior to joining the Department of Behavioral Health in 2004, Michelle worked in the health and human services field providing direct services to transition aged foster youth, TANF recipients, and SSI applicants. As a family member of a person living with serious mental illness, she continues to volunteer as a support person for consumers and family members. 

Aurelle Amram, MBA

Aurelle Amram, MBA, is a Director at Third Sector, a 501(c)3 nonprofit advisory firm working to transform public systems to advance improved and equitable outcomes. Aurelle leads Third Sector’s mental health practice, where she assists state and local governments in improving mental health services and contracts. This portfolio includes Los Angeles County’s outcomes-focused re-design of $300M+ of intensive outpatient mental health services contracts and a statewide, multi-county collaborative of six California counties seeking to build more data-driven mental health services.  Prior to Third Sector, Aurelle previously worked in the Securities & Finance practice of NERA Economic Consulting in New York City, where she wrote expert reports and conducted financial analyses for use in litigation and regulatory investigations, with a special focus on cases involving financial derivatives.

Nicole Kristy, MBA

Nicole Kristy, MBA, is a Director at Third Sector, a 501(c)3 nonprofit advisory firm working to transform public systems to advance improved and equitable outcomes. Nicole delivers feasibility assessments, technical assistance, and project construction support to government, nonprofit, and philanthropic clients. She is currently co-leading a multi-county collaborative of six California counties seeking to build more data-driven mental health services. Prior to joining Third Sector, Nicole worked at a prominent healthcare consulting firm where she led providers across the country through the transition from traditional reimbursement models to outcomes and performance-based contracting. She worked closely with hospital administrators, physicians, and other key stakeholders to promote collaboration and data sharing, optimize pricing and managed-care strategies, and support change management processes in an effort to improve health outcomes for entire communities. 

Starts: Jul. 19, 2021 2:00 pm
Ends: Jul. 19, 2021 3:30 pm
Timezone:
US/Pacific
Registration Deadline
July 19, 2021
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Event Type
Webinar/Virtual Training
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