Effective Communication and De-escalation Techniques with Colleagues, Patients, Staff and Community Members | Recorded Skills Module 7 April 2021


This module focuses on learning skills for effective communication and de-escalation techniques with colleagues, patients, staff and community members. This is the recording of a live event which offered a small group training setting with breakout rooms and a facilitated learning environment. This module is part of our Disaster Response and Behavioral Health series with Dr. Kira Mauseth. Find out more about our Disaster Response and Behavioral Health series here.




Dr. Kira Mauseth

Dr. Kira MausethDr. Kira Mauseth is a practicing clinical psychologist who sees patients at Snohomish Psychology Associates, teaches as a Senior Instructor at Seattle University and serves as a co-lead for the Behavioral Health Strike Team for the WA State Department of Health. Her work and research interests focus on resilience, trauma and disaster behavioral health. She has worked extensively in Haiti with earthquake survivors, in Jordan with Syrian refugees and with first responders and health care workers throughout Puget Sound the United States. Dr. Mauseth also conducts trainings with organizations and educational groups about disaster preparedness and resilience building within local communities.


April 12, 2021
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