What to Do When A Client Texts You Outside of Work Hours: The Ethical Use of Technology in Clinical and Support Behavioral Practice

11:00am - June 22, 2021 | Timezone: US/Eastern
Collaborating TTC: Central East MHTTC
Registration Deadline: June 22, 2021
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This webinar will discuss the promise and potential of digital technologies in behavioral health. Attendees will learn of ethical obligations in using technologies in behavioral health practice and learn of a guide to facilitate ethical-decision making in selecting technologies aligned with clients/service users values and privacy and compliance standards.  

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Karen L. Fortuna, PhD, LICSW,
holds a doctorate in Social Welfare and a master’s degree in Social Work. Dr. Fortuna is an Assistant Professor of Psychiatry in the Geisel School of Medicine at Dartmouth College. Dr. Fortuna is co-producing digital peer support programs with peer support specialists as equal partners in development, research, and ownership. Her team has developed a commercially viable smartphone app, PeerTECH, in which they are currently testing its impact in a real-world environment. Dr. Fortuna was awarded an NIMH K01 award (K01MH117496), a NARSAD Young Investigator Grants from the Brain and Behavior Foundation and the Alvin R. Tarlov & John E. Ware Jr. Award in Patient Reported Outcomes for her work, and the Association of Gerontological Education Social Work Faculty Achievement Award. Dr. Fortuna’s work can be seen in numerous book chapters on digital peer support, in Nature, Psychiatric Services, and Forbes Magazine. She currently serves as editor of the JMIR: Journal of Participatory Medicine. She is a board member of the International Association of Peer Supporters. She currently serves on the International Editorial Board for the British Journal of Social Work. She was invited to serve as a member of the American Psychiatric Association’s Smartphone App Expert Advisory Panel.


Learning Objectives:

  • Describe emerging technologies and analytical techniques in behavioral health practice
  • Understand how to use decision-support tools to guide ethical decision-making in selecting technologies with clients/service users
  • Develop knowledge of ethical obligations of service providers 


Who Should Attend?
Behavioral health care professionals and support workers, licensed social workers, psychologists, case managers, and peer support specialists 


Certificates of attendance will be available to viewers of 50% (45 minutes) or more of the live webinar (via email within 30 business days post-event). CEUs are not offered for this session. The webinar slide presentation and recording will be posted to the website.