Products and Resources Catalog

This handout, part of the Telehealth Toolbox for School Personnel, offers school mental health providers a quick-guide to navigating privacy and technology while working via telehealth.   Author(s): Franta, E., Morse, M., Chadwell, M., Hoff, N., Clarke, B.L., Robinson, L./Mid-America MHTTC  

This handout, part of the Telehealth Toolbox for School Personnel, offers school mental health providers a quick-guide on engaging your team while working via telehealth.   Author(s): Franta, E., Morse, M., Chadwell, M., Hoff, N., Clarke, B.L., Robinson, L./Mid-America MHTTC  

This handout, part of the Telehealth Toolbox for School Personnel, offers school mental health providers a quick-guide on connecting with families while working via telehealth.   Author(s): Franta, E., Morse, M., Chadwell, M., Hoff, N., Clarke, B.L., Robinson, L./Mid-America MHTTC  

This handout, part of the Telehealth Toolbox for School Personnel, offers school mental health providers a quick-guide on deciding essential services via telehealth.   Author(s): Franta, E., Morse, M., Chadwell, M., Hoff, N., Clarke, B.L., Robinson, L./Mid-America MHTTC  

​   Week 3 Training #6: Telehealth and Substance Use Disorders Access slides here View Q&A here Presenter:  Mark Duncan, MD, Assitant Professor, UW Department of Psychiatry & Behavioral Sciences; Co-Medical Director UW PACC, Telepsychiatry Rotation, and Advanced Collaborative Care - Addictions Medical Education Learning Objectives Briefly review what the evidence says about telehealth SUD treatment Outline a telehealth SUD visit Develop understanding around special considerations for SUD treatment Highlight changes in SUD treatment due to the Pandemic Describe supplemental digital programs

​ ​ Week 3 Training #5: Creating a Clinical Workflow for Telehealth Access slides here View Q&A here Presenter:  Jennifer Erickson, DO, Acting Assistant Professor in the UW Department of Psychiatry and Behavioral Sciences   Learning Objectives List the four components of a telemedicine clinic work flow.    

Presenter Jonathan Neufeld, director of the Great Plains Telehealth Resource and Assistance Center, provides an overview of telehealth issues for behavioral health providers as they rapidly transition to virtual delivery of services and supports. Topics covered include definitions, modalities, and basics of delivering psychotherapy and other specialty mental health services.  Journey Mental Health Center, based in Madison, WI, has rapidly expanded telehealth services to meet the needs of consumers across a wide array of settings and levels of care.  This presentation highlights the considerations that were incorporated to promote safe, secure telehealth experiences.  Journey team members Thomas McCarthy and Lisa Lizak presents a case study about the agency's shift to virtual services.  Transcript Dr. Neufeld PowerPoint Journey Mental Health Center PowerPoint    Speakers:   Jonathan Neufeld, PhD, HSSP, Director of the Great Plains Telehealth Resource and Assistance Center (gpTRAC), a federally funded technical assistance center program housed at the University of Minnesota. gpTRAC provides telehealth training to healthcare providers and programs interested in implementing, evaluating and enhancing telehealth programs. The program serves organizations in the six-state region including Minnesota, Wisconsin, North and South Dakota and Nebraska.           Thomas McCarthy has worked at Journey Mental Health Center for over 3 years, with experience as a community-based clinician, outpatient therapist, and Clinical EHR System Analyst.  In his current role, he provides training and support to clinical staff using the electronic health record.  Thomas recently assisted the agency in developing workflows to rapidly expand use of telehealth technology.         Lisa Lizak has worked in the field of social services for 30 years and has provided clinical, case management and administrative services. For the past 13 years, she has worked as a policy writer and Organization Resources Manager at Journey Mental Health Center in Madison, WI. Lisa created the telehealth program six years ago at Journey.    

This document contains frequently asked questions from the fifth installment of Telehealth Learning and Consultation (TLC) Tuesdays, for which the topic was telehealth troubleshooting.   Watch the webinar. Download the slides.

  Week 1 Questions and Answers from Training #2: Telehealth Myths and Facts You Need to Know Access the full presentation here Presenters: Cara Towle, MSN, RN, MA. Associate Director, Telepsychiatry, University of Washington Brad Felker, MD. VA Puget Sound Health Care System; Professor, University of Washington Department of Psychiatry & Behavioral Sciences Marc Avery, MD. Principal Consultant, Health Management Associates Melody McKee, MS, SUDP. Program Director, Behavioral Health Training, Workforce and Policy Innovation Center, Behavioral Health Institute, University of Washington Jennie Harvell, CQCT/HIT, M.Ed. Senior Advisor, Washington State Heath Care Authority Learning objectives: Understand common myths that patients and providers might have about Clinical Video Teleconferencing. Review the literature that supports Clinical Video Teleconferencing and refutes these myths. Begin to develop confidence in providing care using Clinical Video Teleconferencing.

  Week 2 Training #4: Introduction to Digital Health: Getting Started and Safety Planning  Access slides here Presenter: Brad Felker, MD. VA Puget Sound Health Care System; Professor, University of Washington Department of Psychiatry & Behavioral Sciences   Learning objectives: Dos and Don’ts to seeing up your clinic space and providing quality Clinical Video Teleconferencing (CVT) care Dos and Don’ts to preparing the patient for their first clinical session via CVT Dos and Don’ts to Safety Planning  

  Week 2 Training #3: Telehealth Billing & Reimbursement Access slides here Presenters: Catherine Britain, Executive Director of the Telehealth Alliance of Oregon Gail Kreiger, Section Manager, Medicaid Compliance Review and Analytics, Medicaid Program Operations and Integrity, Washington Health Care Authority Learning objectives: Review Medicare billing and reimbursement for telehealth during the Covid19 public health emergency Review private payer billing and reimbursement for telehealth during the Covid19 public health emergency  

Carl Nassar, PhD, LPC, CIIPTS, JK Costello, MD, MPH, and Leora Wolf-Prusan, EdD, discuss ways to troubleshoot a telehealth session in this week's Telehealth Learning and Consultation (TLC) Tuesdays presentation.   Download the slides.

This document contains frequently asked questions from the second installment of Telehealth Learning and Consultation (TLC) Tuesdays, for which the topic was telehealth billing.   Watch the webinar. Download the slides.

This document contains frequently asked questions from the third installment of Telehealth Learning and Consultation (TLC) Tuesdays, for which the topic was telehealth tools.   Watch the webinar. Download the slides.

  Week 1 Questions and Answers from Training #1: Telehealth Nuts & Bolts Kick-Off Access the full presentation here Presenters: Cara Towle, MSN, RN, MA. Associate Director, Telepsychiatry, University of Washington Brad Felker, MD. VA Puget Sound Health Care System; Professor, University of Washington Department of Psychiatry & Behavioral Sciences Marc Avery, MD. Principal Consultant, Health Management Associates Melody McKee, MS, SUDP. Program Director, Behavioral Health Training, Workforce and Policy Innovation Center, Behavioral Health Institute, University of Washington Rande Gray, Senior Computer Specialist, Telehealth Services, University of Washington Learning objectives: Review the definition of telehealth Review access to HCA laptops and Zoom accounts Review Zoom tips and functionality Review HIPAA regulations for telehealth Identify needs for further training and assistance  

This document contains frequently asked questions from the fourth installment of Telehealth Learning and Consultation (TLC) Tuesdays, for which the topic was telehealth with children and adolescents.   Watch the webinar. Download the slides.

  Week 1 Training #2: Telehealth:  Myths and Facts You Need to Know Access slides here Access Q&A from the webinar here Presenters: Cara Towle, MSN, RN, MA. Associate Director, Telepsychiatry, University of Washington Brad Felker, MD. VA Puget Sound Health Care System; Professor, University of Washington Department of Psychiatry & Behavioral Sciences Marc Avery, MD. Principal Consultant, Health Management Associates Melody McKee, MS, SUDP. Program Director, Behavioral Health Training, Workforce and Policy Innovation Center, Behavioral Health Institute, University of Washington Rande Gray, Senior Computer Specialist, Telehealth Services, University of Washington Jennie Harvell, CQCT/HIT, M.Ed. Senior Advisor, Washington State Heath Care Authority Learning objectives: Review the definition of telehealth Review access to HCA laptops and Zoom accounts Review Zoom tips and functionality Review HIPAA regulations for telehealth Identify needs for further training and assistance  

The Northwest MHTTC invites you to read this special edition of our newsletter from April 2020, which compiles a variety of resources on the subject of providing care during the COVID-19 pandemic, including a virtual conference, a Telemental Health Toolkit, and guidance from leaders of First Episode Psychosis programs.

This document contains frequently asked questions from the debut presentation of Telehealth Learning and Consultation (TLC) Tuesdays, for which the topic was telehealth basics.   Watch the webinar. Download the slides.   Author(s): Roberts, H., Higgins, W., Franta, E., Chadwell, M., Clarke, B.L., Robinson, L., Johnson, S./MMI and Mid-America MHTTC  

This fact sheet provides an overview of how peer support and recovery specialists can maintain a connection with their clients, even during COVID-19. The difference between "social distancing" and "physical distancing" is explained, and peers are provided with important technological and social considerations that will be helpful as they seek to continue their services during the pandemic.

  Week 1 Training #1:  Telehealth Nuts & Bolts Kick-Off Access slides here Access Q&A from webinar here Presenters: Cara Towle, MSN, RN, MA. Associate Director, Telepsychiatry, University of Washington Brad Felker, MD. VA Puget Sound Health Care System; Professor, University of Washington Department of Psychiatry & Behavioral Sciences Marc Avery, MD. Principal Consultant, Health Management Associates Melody McKee, MS, SUDP. Program Director, Behavioral Health Training, Workforce and Policy Innovation Center, Behavioral Health Institute, University of Washington Rande Gray, Senior Computer Specialist, Telehealth Services, University of Washington Learning objectives: Review the definition of telehealth Review access to HCA laptops and Zoom accounts Review Zoom tips and functionality Review HIPAA regulations for telehealth Identify needs for further training and assistance  

Presenters Mindy Chadwell, Ph.D., LP, BCBA; Erika Franta, Ph.D., LP; Jennifer Cox, LSW; and JK Costello, MD, MPH, discuss their experience working with children and adolescents via telehealth and share practical advice in this week's Telehealth Learning and Consultation (TLC) Tuesdays presentation.   Download the slides.

Recording of the webinar titled "What Peer Support Specialists Need to Know about Telehealth in the Current Crisis - Part 1," originally held on April 6, 2020.   Download the slides

Shane Hudson, president and CEO of CKF Addiction Treatment, Dulcinea Rakestraw, BSW, MPH, and consultant JK Costello, M.D., lend their expertise in utilizing various online tools in this week's Telehealth Learning and Consultation (TLC) Tuesdays presentation.   Download the slides.