Building Resilience Among Physical and Behavioral Healthcare Providers During a Global Health Pandemic




Hard copies of the toolkit are also available. If you'd prefer a hard copy, please reach out to us at [email protected].

Toolkit Description

Providing physical or behavioral healthcare to others during the global health pandemic can lead to increased levels of stress, fear, anxiety, burnout, frustration, and other strong emotions. It is imperative that physical and behavioral healthcare providers recognize personal signs of mental fatigue, are given supports in their organization to ensure continued productivity and quality care, and are provided with tools to learn how to cope and build resilience.


This toolkit has been developed to encourage self-care and to assist in building resilience among physical and behavioral healthcare providers amidst the global health pandemic. It walks the reader through a case scenario of one rural primary care provider who learns to identify signs of common mental, emotional, and psychological concerns that have arisen because of the global health pandemic. Following the case presentation are strategies for developing a personal mental health and wellness plan as well as recommendations for the health systems who employ these essential, frontline workers. Organizations can and should consider adaptations to support their employees during the pandemic, and to follow.


  • Shawnda Schroeder, PhD, MA
  • Per Ostmo, BA
  • Robin Landwehr, DBH, LPCC, NCC
  • Andy McLean, MD, MPH
  • Thomasine Heitkamp, LCSW
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