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How Implicit Bias Affects Our Work: Relationships with Clients
July 10, 2020

Original Webinar Date: 06/30/2020

This webinar recording is the second in a four-part series that explores the dynamics of implicit bias and its impact on our work in mental health.

Everyone has implicit biases. It is important to become mindful of how they can show up and impact our work with others. This webinar explores the dynamics of implicit bias and its impact on decision-making in behavioral health spaces.


This series challenges our viewers to:

  • Reflect on their own implicit bias
  • Experientially grapple with the concepts of prejudice, bias, microaggressions and stereotypes
  • Recognize the role bias plays in responding to mental health concerns and in client interactions
  • Learn ways to become self-aware of their own biases
  • Acknowledge the way bias shows up in organizational culture, climate, policies, and practices
  • Examine strategies to break the biases that show up in organizational structure and engagement with communities


About the Facilitators:

Headshot of Dr. Rachele EspirituDr. Rachele Espiritu is the co-director of SAMHSA's Pacific Southwest Mental Health Technology Transfer Center (Hawaii, California, Arizona, Nevada, and the Pacific Islands). Dr. Espiritu provides training, technical assistance, and capacity building at the local, territory, tribal, state, and national level in multiple systems, including mental health, substance use, public health, and education. She is a founding partner with Change Matrix LLC, a minority- and women-owned small business that motivates, manages and measures change to support systems that improve lives. She is a former School Board Member of Denver Public Schools (DPS), where she provided direction and leadership for Whole Child efforts and successfully passed a resolution for DPS to become a trauma-informed school district.


Headshot of Kaitlin E. Ferrick, J.D.Kaitlin E. Ferrick, J.D. is a Knowledge Transfer Specialist with the Pacific Southwest MHTTC and a Change Specialist with Change Matrix. Ms. Ferrick’s work focuses on driving equitable outcomes for children and families through strategic, cross-sector systems change. Previously, Ms. Ferrick was the Head Start State Collaboration Office Director at the Michigan Department of Education where she worked to improve collaboration between the federal Head Start and state early childhood systems. Ms. Ferrick attended law school at the University of Wisconsin, where she participated in the Innocence Project and assisted an array of indigent clients with their legal matters. She also taught in Los Angeles County Head Start classrooms as a Teach for America corps member.


Headshot of Dr. Suganya SockalingamDr. Suganya Sockalingam is a Founding Partner at Change Matrix, LLC, which supports agencies in addressing diversity, cultural competence, and cross-cultural communication as well as leadership, collaboration, and conflict management. Dr. Sockalingam focuses on supporting individuals, organizations, and systems to motivate, manage, and measure systems change. Currently, she serves as a training and technical assistance provider for several national technical assistance centers, and for other federal, national, state, territorial, and community agencies. She earned her doctorate at Washington State University and has worked in many capacities in public and behavioral health, both nationally and internationally, for over 25 years.