In this 60-min session we will explore the common challenges providers face when supporting people who see, hear, and otherwise experience things that others around them do not. Tasked with time-sensitive concrete requirements, such as completing an eligibility assessment or person-centered recovery plan (PCRP), professionals may struggle to meet the needs of the behavioral health system while also prioritizing the more immediate and subjective needs of the human being in front of them. Join Amy and Amanda as they share from both their relevant personal and professional experience regarding this challenge and highlight ideas for staying connected with yourself and the people you support. Although the session is brief, attendees can expect story-telling, short examples, and a few take-home resources.
Learning Objectives:
About the Presenters:
Amanda Bowman, LCSW-S, PSS (she/her) is a clinical social worker, certified peer specialist supervisor, and WRAPⓇ facilitator, using her professional and lived experience with mental health challenges to promote person-centered practices in behavioral health care. Coming from direct social work practice and administrative leadership within the public mental health system, she joined Via Hope in 2013, where she served as Recovery Institute Director until 2023. In this role, she oversaw the development and delivery of organizational change programs, which included statewide initiatives to support the implementation of person-centered planning, peer support services, and trauma-responsive work environments. Now the owner of Sidecar Consulting, Amanda uses her passion for participatory learning methods to facilitate collaborative learning events and serves as a subject matter expert for programs designed to support change within and across agencies. She has called Austin home since 2000 when she moved from Louisiana to obtain a Master’s degree at UT. Outside of work, you may find Amanda with her family hiking the Barton Creek Greenbelt or enjoying live music.
