Provider Well-Being


The COVID-19 pandemic is unprecedented in its scope and impact on the mental health of all providers, including those already working in high stress positions and others who have not previously experienced this level of distress, compassion fatigue, grief, and secondary trauma. It is more important than ever to offer providers and the organizations where they work access to resources and self-care practices that support wellness, increase resilience, and reduce burnout. Practicing personal and organizational self-care increases the wellness of providers and their ability to continue to provide effective care. The South Southwest MHTTC is offering wellness and self-care resources in support of providers who do so much for others.

Products & Resources

Selected Resources

“Promoviendo El Bien Estar”: Self-Care Cultural Considerations for Latino/Hispanic Frontline Workers

A detailed view of self-care techniques specific to Latino/Hispanic frontline workers, as well as cultural implications of what self-care means to Latinos/Hispanics. Learning Objectives: - Identify and differentiate between stress, burnout and compassion fatigue - Increase awareness of stressors and triggers - Identify healthy and unhealthy coping skills (self-nourishment, self-medication & reconnecting) - Learn about the importance of self-care and identify self-care options. - Cultural Implications and Considerations of “self-care” within the Latino/Hispanic culture. - A collaboration webinar between South Southwest MHTTC and UT Rio Grande Valley-

Working with Others Who are Overwhelmed 
Protecting your well-being while working with and caring for overwhelmed colleagues and clients. Understand how to create, maintain, and strengthen your self-care plan. Examine the uniquely taxing effects of the pandemic and what self-care skills help most. Manage expectations of yourself and others in the face of widespread overwhelm. Facilitated by Sarri Gilman, MA, MFT

Naming and Taming the Overwhelm During the Pandemic
Understand the impact of widespread overwhelm in this field. Acknowledge the effects of historical, intergeneration, racial, institutional, climate, political, and pandemic trauma. Recognize the signs of personal overwhelm. Learn key strategies toward overwhelm reduction and recovery that are most helpful during the pandemic. Examine your expectations, needs, vulnerabilities and strengths. Using your core values, develop your support. Facilitated by Sarri Gilman, MA, MFT

Developing and Supporting the Boundaries You Need 
Your boundaries have one purpose: to take care of you. Understand the four steps of boundary development, how culture shapes boundaries, and how to become a boundaries expert in your life. Learn the seven patterns and how to bring balance to your own patterns. Learn skills for extreme boundary challenges – especially important during the pandemic. Facilitated by Sarri Gilman, MA, MFT

Trauma and Secondary Trauma: Caring for Yourself and Others 
Your boundaries have one purpose: to take care of you. Understand the four steps of boundary development, how culture shapes boundaries, and how to become a boundaries expert in your life. Learn the seven patterns and how to bring balance to your own patterns. Learn skills for extreme boundary challenges – especially important during the pandemic. Facilitated by Sarri Gilman, MA, MFT

Leading Your Team through Overwhelm: Prevention and Recovery
Leaders may notice that their staff are either overwhelmed or on the edge of overwhelm. Organizational approaches to supporting team members go beyond advocating for self-care. In this session, we dive deeply into understanding overwhelm and explore proactive strategies leaders can use to help themselves and their teams recover. Facilitated by Sarri Gilman, MA, MFT


Training Resources

Wellness Matters: Self-Care for Mental Health Providers 
This online course, developed by the Northeast and Caribbean MHTTC, includes three one-hour modules focused on self-care strategies, wellness frameworks, and personal and professional resilience. 

Tip Sheets or Publication 

Tips for Healthcare Professionals: Coping with Stress and Compassion Fatigue 
This SAMHSA developed tip sheet explores stress and compassion fatigue, as well as signs of distress after a disaster. This tip sheet identifies ways to cope and enhance resilience, along with resources for more information and support.

Preventing and Managing Stress
This SAMHSA developed fact sheet provides tips to help disaster response workers prevent and manage stress while on assignment. It includes strategies to help responders prepare for their assignments, take stress-reducing precautions, and manage stress in the recovery phase.

Pause, Reset, Nourish to Promote Well-being
This tip sheet from the National Child Traumatic Stress Network provides information about the specific self-care strategy of Pause-Reset-Nourish, or PRN. This fact sheet acknowledges the levels of stress that professionals may be currently experiencing and offers a way to address unwanted symptoms and promote and replenish wellbeing and enhance resilience.

Organizational Evidence-Based and Promising Practices for Improving Clinician Well-Being
This discussion paper, published November 2020 by the National Academy of Medicine, identifies six domains related to supporting provider well-being within organizations. This paper explores evidence-based and promising practices for organizational leaders to use when supporting provider well-being.


American Psychiatric Association Toolkit for Well-being Ambassadors
The APA Workgroup on Psychiatrist Well-Being and Burnout has created a PowerPoint slide deck and companion manual to help physicians advocate for systemic reform in your home institution or organization. The slide deck can be modified to match the needs of your organization as you spread awareness of physician burnout and assist your organization in addressing the wellness and burnout needs within your work community

Advancing Compassion Resilience: A Toolkit for Health and Human Services
This online toolkit offers information, activities, and resources for health care leadership and staff to understand, recognize, and minimize the experience of compassion fatigue to increase compassion resilience perspectives and skills. The authors of the toolkit are a collaborative team made up of mostly educators, administrative leaders and community mental health workers. 

National Council for Behavioral Health Build Compassion Resilience in the Workforce
This toolkit chapter, one component of a larger trauma and resiliency change package, provides action steps and tools to implement organizational approaches to building compassion resilience in the mental health workforce.

Assessments and Measures 

Professional Quality of Life (PROQOL) 
The PROQOL is the most commonly used measure of the negative and positive affects of helping others who experience suffering and trauma. The ProQOL has sub-scales for compassion satisfaction, burnout and compassion fatigue.


MHTTC Network COVID-19 Responding to Provider Well-Being
This webpage provides a curated listing of upcoming events, self-paged training, archived training resources and selected SAMHSA publications related to responding to provider well-being during the COVID-19 pandemic. The MHTTC Network Coordinating Office updates these resources regularly to highlight training offerings from across the TTC Network.

Provider Well Being Resources

2020 Holiday Mood Management: Self-Help in the Pacific Southwest During Pandemic Times

Original Broadcast Date: 11/30/20 Join Pacific Southwest MHTTC Associate Director Heliana Ramirez, PhD, LISW for an interactive discussion about virtual and socially distanced resources for mood management over the 2020 holiday season. Learn about apps, virtual support groups, curated videos about resilience in diverse communities, and the presenter's own “secret sauce” for managing the ups and downs of the 2020 holiday season.   Click on the above "View Resource" button to watch on Youtube. Supplemental downloads: Download presentation slides PDF Download Holiday Stress Management Worksheet Download handout "Resources from the Mental Health Workforce"   About the Presenter  Heliana Ramirez, PhD, LISW, is a licensed clinical social worker with over 20 years of experience and Associate Director of the Pacific Southwest MHTTC. Dr. Ramirez has addressed a variety of clinical issues through individual and group interventions including suicide prevention and postvention, Veteran post-deployment health, psychosocial rehabilitation, LGBTQ minority stress and resilience, trauma-informed care with combat Veterans and survivors of sexual assault, HIV/AIDS and Hepatitis C prevention, and substance abuse harm reduction efforts. Dr. Ramirez’s suicide prevention work with clients includes suicide assessments, developing Safety Plans, crisis intervention, and processing the impacts of suicide attempts through suicide post-ventions following hospitalization. Dr. Ramirez organized the nation’s first multi-state LGBT Veteran Suicide Prevention Conference and produced a documentary about trauma and recovery among LGBT Veterans that addresses suicide from a strengths based and culturally-specific perspective (   

2021 Health Care Holiday Stress Guide

For most people, the holiday season is heavily associated with celebration, reunions of family and friends, and rest and relaxation. Unfortunately, the reality for many health care workers can be quite different. Holidays are often incredibly stressful as we manage increasing job demands on top of societal expectations for what holidays are “supposed” to be. Download this resource to learn about some of our favorite tips for managing stress around the holidays. 

A Key Consideration When Staffing School-Based Mental Health Programs: Hire or Partner?

Local Education Agencies generally have two staffing approaches to provide school-based mental health services: (1) hire their own personnel, and (2) partner with community-based providers. This infographic outlines the advantages of each staffing approach in regard to administrative burden, access to services, and revenue.

Addressing Burnout in the Behavioral Health Workforce through Organizational Strategies

This previously recorded webinar will highlight findings from SAMHSA’s guide titled, Addressing Burnout in the Behavioral Health Workforce through Organizational Strategies, which explores evidence-based, organization-level strategies and promising practices to address burnout within the behavioral health workforce. Following an overview of the goals of SAMHSA’s Evidence-Based Resource Guide Series by SAMHSA’s Humberto Carvalho, MPH; Candice Chen, MD, MPH, George Washington University, from the guide’s technical expert panel will discuss this guide’s development. Ellen Childs, PhD, Abt Associates, will provide an overview of the framing of the guide, describing factors leading to burnout, and relevant evidence-based strategies to address it. Representatives from organizations featured in the guide’s case studies will discuss development of their policies or programs to address burnout. Download the slides for this presentation here. Access the guide here.

Addressing Family and Work Impacts | Recorded Skills Module 20 April 2021

ABOUT THIS RESOURCE This skills module addresses the topic of "Family / Work Demands and Responsibilities: Addressing the Personal Impacts of the Pandemic on the Family System." This is the recording of a live event which offered a small group training setting with breakout rooms and a facilitated learning environment. This module is part of our Disaster Response and Behavioral Health series with Dr. Kira Mauseth. Find out more about our Disaster Response and Behavioral Health series here. ADDITIONAL RESOURCES Presentation slides COVID-19 Behavioral Health Group Impact Reference Guide​ Behavioral Health Toolbox for Families: Supporting Children and Teens During the COVID-19 Pandemic​  Coping during COVID-19: A guide for emergency and health care professionals​   COVID-19 Guidance for Building Resilience in the Workplace Behavioral Health Resources Webpage​, Washington State Department of Health    Mental and Emotional Well-being Resources​ Washington State Coronavirus Response Infographic Library​ Washington Listens hotline: 1-833-681-0211     FACILITATOR Dr. Kira Mauseth Dr. Kira Mauseth is a practicing clinical psychologist who sees patients at Snohomish Psychology Associates, teaches as a Senior Instructor at Seattle University and serves as a co-lead for the Behavioral Health Strike Team for the WA State Department of Health. Her work and research interests focus on resilience, trauma and disaster behavioral health. She has worked extensively in Haiti with earthquake survivors, in Jordan with Syrian refugees and with first responders and health care workers throughout Puget Sound the United States. Dr. Mauseth also conducts trainings with organizations and educational groups about disaster preparedness and resilience building within local communities.
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