Growing Your Toolkit to Effectively Serve the LGBTQ+ Community

This four-hour webinar will offer both the foundational knowledge needed to effectively engage with members of the LGBTQ+ community and the tools/resources necessary to support their mental health and well-being. (NOTE: You will be registered for the entire presentation; however, if you do not need the foundational information, you may join at 2:30pm for the second half.) In the first half, we will explore the basic terminology and concepts important in the LGBTQ+ community, the concepts of sex, gender, sexuality, and sexual orientation, and how labels are applied to describe one’s experience of their identity.  We will also practice using gender-neutral pronouns and discuss the coming out process. Later, we will discuss common strategies for engaging with LGBTQ+ individuals in ways that are inclusive and honor their lived experiences, explore developmental considerations for LGBTQ+ people, various models of identity development, risk factors and resilience, and specific mental health considerations.

Learning Objectives

Participants will learn

  • common terminology used within the LGBT+ community
  • how to differentiate between aspects of identity that are commonly conflated by those outside of the LGBTQ+ community
  • multiple gender-neutral pronouns and how to use them
  • tips for working with LGBTQ+ people
  • the developmental context for LGBTQ+ identity
  • how gender and sexuality identity develop and intersect
  • mental health considerations for the LGBT+ community


Behavioral health, human services, other community-based providers


Amney Harper, Ph.D., Associate Professor at the University of Wisconsin—Oshkosh Department of Professional Counseling

Amney HarperAmney Harper, Ph.D. is an Associate Professor at the University of Wisconsin Oshkosh in the Department of Professional Counseling. She graduated with a Ph.D. in Counselor Education from Auburn University in May of 2008.  She has a wide range of professional experience at the national, state, and university levels. She was a past President of the Association of LGBT Issues in Counseling (ALGBTIC), a Division of the American Counseling Association.  She has done a variety of personal and professional work in the areas of social justice, multiculturalism, and specifically within the LGBTQ+ Community.

Read Dr. Harper’s complete bio.




Starts: Apr 9, 2021 12:30 pm
Ends: Apr 9, 2021 4:30 pm
Event Type
Webinar/Virtual Training
Hosted by
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