Motivational Interviewing-Informed Supervision | Recorded Webinar


The supervisory relationship in behavioral health is critical for fostering employees' personal and professional development, enhancing clinical skills, implementing best practices, ensuring accountability, promoting self-care and wellness, and most importantly, improving client outcomes. Motivational Interviewing (MI) provides a valuable foundation and approach for providing quality supervision. In this session we’ll explore ways in which the MI spirit, core skills, and four processes can enhance supervision. Three MI-based supervisory models will be presented along with vignettes. Whether you’re experienced, new, or not yet a supervisor, you are invited to explore what is MI-informed supervision, why it matters, and how to apply specific strategies to help staff thrive in their work.

This webinar is part of the Provider Well-Being Series with C4 Innovations. Find out more about this series with C4 Innovations.

LEARNING OBJECTIVES: Participants will be able to: 

  • Describe how the “mindset and heart-set” of MI applies to supervision
  • Name the four MI processes to help structure exploratory conversations
  • Explain how to use the E-O-E approach to provide information and feedback
  • Describe how to use the B-E-E-R model to take corrective action


Our facilitators always make reference to great resources during sessions.  Find Ken Kraybill's list below. 

  • Presentation slides | View the slides
  • Motivational Interviewing: Helping People Change by William R. Miller & Stephen Rollnick
    Description: This book is the authoritative presentation of motivational interviewing. It elucidates the four processes of motivational interviewing -- engaging, focusing, evoking, and planning -- and vividly demonstrates what they look like in action.  
  • First, Break All the Rules: What the World's Greatest Managers Do Differently by Marcus Buckingham & Curt Coffman
    Description: "Great managers are revolutionaries," the authors write. "This book will take you inside the minds of these managers to explain why they have toppled conventional wisdom and reveal the new truths they have forged in its place.
  • Tattoos on the Heart: The Power of Boundless Compassion by Gregory Boyle 
    Description: Presenter Ken Kraybill referenced a quote from this book, which states, “Here is what we seek: a compassion that can stand in awe at what the poor have to carry rather than stand in judgment at how they carry it.”


Profile image of Ken Kraybill

Ken Kraybill, MSW, Senior Trainer

Ken Kraybill, MSW, Senior Trainer, has worked in healthcare, behavioral health, homelessness, and housing for more than 35 years. Ken has 18 years of experience working as a behavioral health practitioner in homeless services. For the past two decades, he has been developing curricula and facilitating in-person and online training nationally on topics including motivational interviewing, trauma-informed care, outreach and engagement, case management, critical time intervention, and supervision. He also has experience facilitating strategic planning processes and providing staff retreats focused on finding resiliency and renewal for care providers. Ken is a member of the international Motivational Interviewing Network of Trainers (MINT). He has a Master of Social Work degree from the University of Washington.



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