Peer support workers are increasingly serving in roles within the crisis care continuum. With 988 roll-out, states working in integrate peer support services within crisis care call centers, mobile crisis response teams, and crisis stabilization units. Peer support workers strengthen engagement and improve outcomes for people experiencing a crisis. Peer support workers provide crisis prevention services and post-crisis services like peer navigation and community support, essential for people who recently experienced crisis.

The New England Mental Health Technology Transfer Center carried out several activities to better understand the most essential competencies used by peer support workers employed in the continuum of crisis services. Come learn about the competencies used in peer support in crisis services and the resources and support needed to perform well in the role.

In this 60-minute webinar, participants will:

• Learn about how the New England MHTTC worked with partners to learn more about the competencies used by peer support workers in crisis services
• Discuss workforce preparation needs in crisis services
• Describe organizational structures that support crisis teams that include peer support workers

If you would like accommodations to participate in any of our events, please contact us at [email protected].