Leading with Outcomes: Benefits of an Outcomes-Focused Approach to Mental Health

In this 90-minute webinar recording, representatives from the LA County Department of Mental Health (LACDMH), the San Bernardino Department of Behavioral Health (SBC DBH), the California Mental Health Oversight and Accountability Commission (MHSOAC), and Third Sector share insights, tips, and lessons learned from California’s journey to build more outcomes-focused outpatient mental health services.

Over the last four years, seven California counties and the MHSOAC have worked with Third Sector, a nonprofit advisory firm, to develop a more client-centered approach to serving California’s most vulnerable residents living with serious mental illness through Full Service Partnership (FSP) programs. In California, these FSP programs partner with individuals of all ages through a “whatever it takes” model of care to provide support on the path to wellness and recovery. Currently, over 60,000 individuals are enrolled in FSP programs across the state.

The presentation includes insights from LACDMH’s outcomes-focused contracting transformation, SBC DBH’s data-driven approach to local service improvement, and the MHSOAC’s role in building more consistent and human-centered programs statewide. Participants who view the webinar recording can learn:
• Foundations of an outcomes-focused approach to mental health
• Strategies to navigate outcomes-focused contracting and build stakeholder buy-in across the county political and provider community
• Actionable recommendations to build more outcomes-focused outpatient mental health services locally
• Opportunities for state leaders to support and scale local innovations and outcomes-focused strategies

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