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This module prepares the learner to engage with clients living with mental illnesses in a culturally competent and humble manner. Participants will learn to:

  • Provide or access services that fit with the clients’ culture or preferences
  • Value the culture of each client served to provide better support and services
  • Recognize own biases and values and not let them interfere in work relationships
  • Recognize that the client served is the expert in their own culture
  • Inquire about and respect the cultural needs and preferences of each client
  • Assist the client to find social, learning and recreational opportunities valued in their culture


Learn more about HealtheKnowledge here: HealtheKnowledge Courses

Learn more about the full series here: New Employees in Mental Health Services: A Training Series