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This module prepares the learner to effectively collaborate with clients on their treatment. Participants will learn to:

  • Build collaborative, professional relationships with the client, families, and other members of the support team/system as identified by the client, using their strengths, needs, abilities and preferences
  • Understand stages of change
  • Use shared decision making with the client
  • Actively elicit the perspective (voice and choice) of the client
  • Prioritize the voice and preferences of the client
  • Participate as an active member of service or support team
  • Use a trauma-informed, strengths-based approach to working in partnership with the client to track progress toward goals and adjust services as needed and desired by client
  • Gather and review information about the client to provide quality services


Learn more about HealtheKnowledge here: HealtheKnowledge Courses

Learn more about the full series here: New Employees in Mental Health Services: A Training Series